Delete Your Grandee Account
Last updated: June 14, 2026
How to Request Account Deletion
You can request deletion of your Grandee account and associated personal data at any time.
- Email Grandee support at apphjema@gmail.com.
- Use the subject line: Delete my Grandee account.
- Include the phone number linked to your Grandee account so we can identify the account.
- If you are a salon owner, also include your salon name.
What Data Will Be Deleted
After verifying your request, we will delete or anonymize personal data associated with your account, including:
- Account profile information such as name, phone number, email, avatar, and bio.
- Favorites, notification tokens, notification history, and app preferences.
- Client booking history and appointment-related personal details where deletion is legally and technically possible.
- Salon owner or employee account information, where applicable.
- Product cart or order personal details where deletion is legally and technically possible.
What Data May Be Retained
Some data may be retained when required for legal, fraud prevention, security, dispute resolution, financial, tax, accounting, or platform compliance obligations.
When retention is required, we limit access and keep the data only for the period needed for those purposes.
Processing Time
We aim to process deletion requests within 30 days after verifying the account owner. If additional time is needed due to legal, security, or technical reasons, we will notify you when possible.
Important Notes
Deleting your account may remove access to bookings, salon management features, favorites, notifications, order history, and other Grandee services.
Privacy Policy
For more information about how Grandee handles data, read our Privacy Policy.
App name: Grandee
Package name: com.hjamty.app